Sanas Allies with Everise & Five9 to Boost Contact Center Solutions Through Agent-Centric AI

In a significant move within the contact center industry, Sanas has revealed strategic partnerships set to enhance the realm of customer support solutions. This pioneer of Real-Time Accent Translation technology has forged an exclusive partnership within the healthcare BPO sector with Everise, a company esteemed for its excellence in customer service tailored for the global healthcare market. Additionally, Sanas has entered an alliance with Five9, Inc. FIVN, recognized for its innovative cloud software targeted at contact centers, both in the United States and on an international scale. Sanas' technological advancements, coupled with the operational expertise of Everise and the platform capabilities from Five9, are expected to propel the contact center ecosystem to new heights, particularly fostering advancements in AI solutions centered on contact center agents.

Reinventing Customer Interactions with Real-Time Accent Translation

The revolutionary technology that Sanas brings to the table aims to level the playing field by enabling real-time accent translation. This breakthrough is monumental in eliminating communication barriers, consequently enhancing understanding and empathy between agents and customers. The collaboration with Everise multiplies the potential impact within the healthcare industry, addressing the critical need for clear communication in sensitive and personal matters concerning health.

Enhancing Contact Center Capabilities with FIVN

Five9, Inc. FIVN, headquartered in San Ramon, California, enriches the collaboration with its advanced cloud contact center software. With such technology, contact centers are expected to witness amplified efficiency, optimized agent performance, and a heightened overall customer experience. The multi-faceted alliance positions the partners at the forefront of technological ease, boosting both customer satisfaction and operational productivity.

Sanas, Everise, Five9, Partnership, Healthcare, BPO, AI, Technology, Cloud, Communication, CustomerService, FIVN