Shawbrook Bank Boosts Efficiency with Pegasystems Technology

Shawbrook Bank, a specialized UK-based savings and lending institution, has significantly enhanced its mortgage processing efficiency by expanding its use of the technology provided by Pegasystems Inc. PEGA. The recent advancements have led to a substantial reduction in mortgage processing times, achieving a remarkable 50% cut. This has been a game-changer for Shawbrook, allowing the bank to not only improve customer satisfaction through quicker service but also to realize an impressive tripling of their underwriters' productivity.

Improving Mortgage Processing Efficiency

The use of Pegasystems' robust software solutions has allowed Shawbrook Bank to streamline their mortgage offering process efficiently. The bank's underwriting team is now equipped to handle a larger volume of applications with greater accuracy and speed, ensuring that customers receive their mortgage offers at an accelerated pace. This improvement has cemented Shawbrook's competitive edge in the fast-paced financial market.

Contributing to Pegasystems' Growth

Pegasystems Inc. PEGA, headquartered in Cambridge, Massachusetts, operates across various global markets, offering a suite of business software applications. Their products are known for their ability to meet diverse enterprise needs in workflow automation and customer engagement. The success story of Shawbrook Bank serves as a testament to the capabilities of Pegasystems' solutions, potentially advocating for their broader adoption in the industry.

Shawbrook, Pegasystems, Efficiency