Companies

AT&T CEO Addresses Resolved Network Issue in Letter to Employees

Published February 25, 2024

In a recent communication to its workforce, AT&T Inc. T, the telecom giant headquartered in Dallas, Texas, reflected on a service interruption that impacted its vast customer base. On February 25, 2024, John Stankey, the Chief Executive Officer of AT&T, shared a letter with the company's employees addressing the network outage that transpired on February 22. The outage, which temporarily disrupted service, had quickly become a focal point for customers and investors alike.

Company Response to Network Outage

AT&T, recognized as the world's largest telecommunications company, moved swiftly to resolve the February 22 network outage. The disruption, which was met with prompt attention and resources, was rectified effectively, allowing services to resume normal operation. Demonstrating transparency, CEO John Stankey explained the cause behind the outage and the steps taken to ensure service restoration and prevent future occurrences.

AT&T's Financial Outlook Remains Unchanged

Despite the network outage, John Stankey reaffirmed AT&T's financial guidance which had previously been announced during the earnings report in January 2024. Investors and analysts had been closely monitoring the situation due to potential financial implications. However, the reassurance by the CEO helped to maintain investor confidence in the stability and outlook of T.

AT&T, outage, network, telecommunications, mobile, service, investors, guidance, earnings