Companies

Yeti Empowers Exploration and Community Engagement with Ambassador-Led Marketing Campaigns

Published November 13, 2023

Yeti, renowned for its innovative outdoor products, has once again harnessed the power of community marketing to foster brand growth and deepen consumer relationships. The company's latest initiative, Mapping the Gaps, enlists Yeti ambassadors to capture and share panoramic views of their treasured yet uncharted trails around the globe, utilizing GoPro cameras and Yeti coolers. These new perspectives will be contributed to Google Maps' Street View, allowing the public to experience remote trails for the first time and igniting a spirit of adventure and discovery.

Making The Outdoors More Inclusive

Yeti's commitment to inclusivity in outdoor recreation is evident through their creative campaigns. According to Paulie Dery, CMO of Yeti, the company strives to dismantle barriers to the outdoors by employing innovative platforms to make the wild more accessible. The Mapping the Gaps project not only encourages outdoor exploration but also inspires individuals to document and share their own journey on untrodden paths.

Championing Community Through Brand Ambassadors

The use of brand ambassadors is a strategic component of Yeti's marketing approach, showcasing the brand’s products in action and through the lens of revered outdoor personalities. Legendary climber Conrad Anker, a Yeti ambassador, espouses the educational and useful aspects of the Mapping the Gaps project, highlighting its potential to enrich the outdoor community with new trail insights. Moreover, Yeti has expanded its ambassador-driven communities significantly, from a mere two in 2006, to 15 varied categories in 2023, which now includes a diverse range of activities such as skateboarding, rodeo, culinary arts, and golf, supported by a robust network of 200 brand ambassadors.

Sustained Growth Through Direct-to-Consumer Sales

Yeti's direct-to-consumer (DTC) sales reflect a significant ascension, jumping 14% in the third quarter as a testament to the efficacy of its marketing and ambassador programs. Since its inception, Yeti has remarkably transformed its revenue structure, transitioning from 8% DTC in their early days to a striking 59% DTC by 2023. This shift to DTC empowers Yeti to glean deeper insights into customer preferences, ensuring more effective target marketing and product development.

A recent campaign promoting the durability of Yeti products and contrasting them with single-use alternatives exemplifies Yeti's knack for impactful marketing. This campaign resonated globally, influencing consumer habits from awareness to repeat purchase. DTC initiatives have not only bolstered customer relations but have substantially enhanced Yeti's gross margins—rising from 52.7% to a projected 56.5%—underscoring the brand’s dual focus on growth and profitability.

Ultimately, community marketing remains at the heart of Yeti's strategies, fostering enduring allegiance to the brand and contributing to robust profit margins, affirming the company’s commitment to both its community and financial health.

Yeti, Marketing, Community, Growth, Ambassadors, Campaign, DTC